lot of businesses do things because it fits
the business, not the customer. As a
consumer, few things are more frustrating
than having to jump through the several
hoops before a business will accept your
money. This is crazy!
We have put a great deal of thought into our
process and try to make things as easy for
our customers as we can. We look at our
business through the client’s eyes first!
To make needed repairs easier to understand,
we're happy to show you the things on your
vehicle that need attention and then
prioritize them for you. When you need a
ride to and from work, prearrange it and
you'll be on your way in no time at all.
The more demanding you are, the higher your
service expectations are, the better you'll
like our shop. Our whole operation shows a
great deal of thought and consideration for
our customers, the most important people in
the world to us.
Scheduling that Makes Sense
When you ask most shops, "When's the best
time to bring in my car?", the standard
response is always, "First thing in the
morning". That's never made sense to us.
They can't fix them all then, so why are
their customers required to line up when
they drop their cars off, and then line up
again at the end of the day to pay the bill?
We've got a better way. We schedule
appointments at 30 minute intervals. The
minute you walk in our door, we should be
able to write you up right away. You can
make an appointment for any time of day that
best suits you. Our goal is to have you on
your way within 5 minutes from the time you
Perhaps that's why our customer retention is
so high. After a person has been here once,
they continue to come back again and again.
We have regular customers who drive from
Flagstaff, Prescott and all over the Verde
Valley just to have their vehicles serviced
Must be something in the service, eh?
We Make Paying the Bill Easy
We accept Visa, MasterCard, Discover and
American Express credit cards. ComCheks, T-Cheks,
EFS Transchecks, PlusChecks, TCH Checks. We
are set up to accept payment from several
Fleet Management Companies. We even accept